24 hour service hotline

We offer the customers 24 hour service line, by which you can learn about our products for ventilation and cooling , service items, or any other questions related with the products. You can get the desired information simply by dialing 【0086-15662568260】, and we’ll be honored to provide you with the relevant information.

Call-tracking service

We’ll track the customer for the product condition constantly, solve the accidental equipment failure in the shortest time, provide the customer with the professional technological guidance and solutions, in order to make sure the equipments in normal operation.

Reminding with safety precautions regularly

In each summer or winter,w would send reminding messages about items needed your attention in extreme heat and coldness conditions, for the purpose of prolong the products’ service life.

On-site guidance

For problems cannot be solved over phone calls, we will arrange professional engineers to solve the issues on site, provided that the products are within the warranty period. If the problem is caused by product quality, well offer the service for exchange and repair as per real situation.

Provide accessories

We provide the customers with high quality original spare parts to solve the problems such as spare parts changing or upgrading.